Privacy policy

Privacy Policy — MTK Express Last Updated: July 17, 2026

📋 Introduction MTK Express is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit www.mtkexpress.com.

📥 Information We Collect When you interact with our store, we may collect:

  • Name, email address, shipping address, and payment details when you place an order
  • Browsing data and cookies to improve your shopping experience
  • Device and IP address information for security and analytics purposes

⚙️ How We Use Your Information We use your data to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Send marketing emails (you can unsubscribe anytime)

🤝 Third-Party Services To operate our store, we share necessary data with trusted third parties including:

  • Shopify — our e-commerce platform
  • CJ Dropshipping — our fulfillment partner who receives your shipping details to deliver your order
  • Payment processors — to securely handle transactions
  • Shipping carriers — to deliver your orders

All third parties are obligated to keep your data confidential and only use it for their specific service.

🍪 Cookies Our website uses cookies to enhance your experience. You can disable cookies in your browser settings at any time, though some features may not function properly.

🔒 Data Security We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse.

📅 Data Retention We retain your personal data for as long as necessary to fulfill your order and comply with legal obligations — typically up to 3 years after your last transaction. You may request deletion at any time.

🌍 Your Rights Depending on your location, you may have the following rights regarding your personal data:

  • All customers — Right to access, correct, or delete your data
  • EU/UK customers (GDPR) — Right to data portability, right to restrict processing, right to object to processing, and right to erasure ("right to be forgotten")
  • California customers (CCPA) — Right to know what data we collect, right to opt out of data selling (we do not sell your data), and right to non-discrimination

To exercise any of these rights, contact us at mtkexpress2001@gmail.com and we'll respond within 30 days.

🔄 Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

📞 Contact Us

  • Email: mtkexpress2001@gmail.com
  • WhatsApp: +971568886533
  • Website: www.mtkexpress.com