Shipping policy
MTK Express Quality Delivered, Right to Your Door
📦 Processing Time All orders are carefully processed within 1–3 business days after payment confirmation. You'll receive a confirmation email as soon as your order is on its way.
🚀 Delivery Timeframes We're proud that the majority of our orders arrive faster than expected. Based on real delivery data:
- 62% of orders arrive in 4–9 days ✅
- 30% of orders arrive in 10–12 days — typically for more remote or international destinations
- 8% of orders may take 13+ days, depending on your location and local customs processing
These timeframes begin after your order has been dispatched.
📍 Why Delivery Times Vary Delivery speed depends on your location, local postal network, and occasional customs clearance for international shipments. We ship worldwide including the US, UK, EU, UAE, Canada, and Australia etc.
Please note: International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
📬 Order Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
⚠️ Lost or Delayed Orders If your order hasn't arrived within 20 days of dispatch, please reach out — we'll investigate right away and make it right.
📞 Contact Us
- Email: mtkexpress2001@gmail.com
- WhatsApp: +971568886533
- Website: www.mtkexpress.com