Terms of service

Terms of Service — MTK Express Last Updated: July 17, 2026

1. Agreement By accessing or purchasing from www.mtkexpress.com, you agree to be bound by these Terms of Service and our [Privacy Policy]. If you do not agree, please do not use our website.

2. Eligibility By using our website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian.

3. General MTK Express reserves the right to update these Terms at any time. Continued use of the site after changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.

4. Products & Pricing We reserve the right to modify product descriptions, prices, and availability at any time without notice. All prices are listed in USD unless stated otherwise. Product images are for illustrative purposes and may slightly vary from the actual item.

5. Orders We reserve the right to cancel any order at our discretion — for example, in cases of pricing errors, suspected fraud, or stock unavailability. In such cases, a full refund will be issued to your original payment method within 5–7 business days.

6. Shipping Orders are processed within 1–3 business days. Based on our real delivery data:

  • 62% of orders arrive in 4–9 days
  • 30% of orders arrive in 10–12 days
  • 8% of orders may take 13+ days depending on location

Delivery times may vary due to customs clearance or carrier delays beyond our control.

7. Returns & Refunds Please refer to our Return & Refund Policy for full details on eligibility and the refund process.

8. User Conduct By using our website, you agree not to:

  • Submit false, fraudulent, or misleading orders
  • Abuse the refund or chargeback process
  • Attempt to gain unauthorized access to our systems
  • Use our content for commercial purposes without written permission

9. Intellectual Property All original content on this website — including our logo, branding, and store design — is the property of MTK Express and may not be reproduced without written permission. Product images may be sourced from our suppliers and remain their respective property.

10. Limitation of Liability MTK Express is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the value of your order.

11. Governing Law These Terms are governed by the laws of the United States. Any disputes shall first be attempted to be resolved in good faith. If unresolved, disputes will be subject to the jurisdiction of US courts.

12. Contact Us For any questions regarding these Terms, please reach out:

  • Email: mtkexpress2001@gmail.com
  • WhatsApp: +971568886533
  • Website: www.mtkexpress.com